Frequently Asked Questions

Frequently Asked Questions

Wash Process

The frequency of car wash visits depends on various factors such as driving conditions, weather, and personal preference. As a general guideline, we recommend bringing your vehicle for a car wash at least once every two weeks to keep it clean and protected. However, more frequent visits may be beneficial if your vehicle is exposed to heavy dirt, road salt, or other contaminants. Ultimately, it's up to you to determine the ideal frequency based on your specific circumstances and desired level of cleanliness.

At Mr. Magic Car Wash, the process involves driving your vehicle onto the car wash track, but once you are on the track, you will need to put your vehicle in neutral. A team member will guide you onto the track and instruct you when to shift into neutral.

To ensure a smooth and safe car wash experience, please follow these instructions:

  1. Before entering the car wash track, make sure your vehicle's windshield wipers are turned off.
  2. Drive onto the track slowly and follow the guidance of the team member.
  3. Once your vehicle is in position, put it in neutral.
  4. Remove your hands from the steering wheel and ensure your foot is off the brake pedal.
  5. Allow the car wash equipment to move your vehicle through the wash process.
  6. Towards the end of the wash, there will be a sign with lights that will indicate when it's safe to shift out of neutral and put your vehicle back into drive.

Please pay attention to the instructions provided by the team member and any signs or signals within the car wash facility to ensure a seamless and hassle-free experience.

If you have any questions or need assistance, the team members at Mr. Magic Car Wash are always available to help guide you through the process.

At Mr. Magic Car Wash, we strive to provide a high-quality and safe car wash experience for all types of vehicles, including those with alloy wheels. Our car wash equipment and cleaning processes are designed to be gentle and effective on various types of wheels, including alloy wheels. We use specialized cleaning solutions and soft materials that are safe for alloy wheel finishes.

However, it's important to note that we may not be held responsible for any damage that may occur to aftermarket rims during the car wash process. Aftermarket rims can have different designs and specifications, which may not be protected by the tire and could become damaged. Additionally, if you have aftermarket valve stems, they may be at risk of being sheared off by the wash on the driver's side where the tire goes along the guide rail, potentially causing a flat tire.

If you have aftermarket rims or accessories, we recommend carefully considering the potential risks involved and making an informed decision about using our car wash services. 

At Mr. Magic Car Wash, we advise against taking a vehicle with a cracked windshield through our car wash. While our car wash equipment is designed to be gentle on vehicles, a cracked windshield can be more susceptible to further damage due to the force of water, brushes, or air pressure used during the cleaning process. Additionally, the vibrations and movements involved in the car wash could potentially worsen the crack.

We recommend getting your cracked windshield repaired before bringing your vehicle to the car wash. Windshield cracks can compromise the structural integrity of the glass, and it is generally safer to have them addressed promptly by a professional windshield repair service.

If you have any concerns about your vehicle or specific circumstances, we encourage you to reach out to our team members or consult with a professional to assess the condition of your windshield before using our car wash services.

No, at Mr. Magic Car Wash, we do not accommodate dually trucks. Our car wash track is not wide enough to accommodate the additional width.

At Mr. Magic Car Wash, we can typically accommodate standard-sized cars, SUVs, minivans, and pickups. However, there may be certain limitations based on the specific dimensions of our individual car wash locations. Oversized vehicles such as large commercial trucks, buses, or vehicles with excessive height may not fit.

If you have any concerns or questions about washing your vehicle at Mr. Magic, we recommend contacting our customer service team at 412-343-3555, or visiting your nearest location to assess whether your vehicle can be safely accommodated.

Assistance

Yes, at Mr. Magic Car Wash, a team member will always be available to assist you at the kiosk. We understand that some customers may have questions or need guidance when using our car wash services, and our team is there to provide the necessary assistance.

Whether you have inquiries about our different wash packages, need help with payment options, or require any other support, our team members are trained to assist you. They can walk you through the process, explain the available options, and ensure a smooth and enjoyable experience at our car wash.

If you ever need help or have questions, don't hesitate to approach our friendly team members. We are here to make your visit to Mr. Magic Car Wash as convenient and pleasant as possible.

No, at Mr. Magic Car Wash, our team members do not drive or take customers' vehicles through the wash. We prioritize the safety and security of our customers' vehicles, and as such, we adhere to a policy of not physically touching or driving customers' vehicles.

Our car wash is designed for customers to drive their vehicles onto the car wash track and follow the instructions provided to ensure a safe and effective cleaning process. Our team members are available to assist and guide you throughout the process, but they do not physically operate or drive customers' vehicles through the wash.

If you have any concerns or questions about operating your vehicle through the car wash, our team members will be more than happy to provide guidance and support. Your vehicle's safety and your satisfaction are our top priorities at Mr. Magic Car Wash.

With 16 Convenient Locations - There is a Mr. Magic Car Wash Near You!

  • Banksville

    2752 Banksville Rd.
    Pittsburgh, PA 15216

  • Bethel Park

    2705 South Park Rd.
    Bethel Park, PA 15102
    Formerly Bethel Park Rapid Wash

  • Bethel Park

    5150 Library Rd.
    Bethel Park, PA 15102
    Formerly Buggy Bath Car Wash

  • Brentwood

    3800 Saw Mill Run Blvd.
    Pittsburgh, PA 15221

  • Bridgeville

    1185 Washington Pike
    Bridgeville, PA 15017

  • Butler

    1136 N Main St Ext
    Butler Twp PA 16001
    Formerly C&S Wonder Wash

  • Castle Shannon

    427 Mt. Lebanon Blvd.
    Pittsburgh, PA 15234

  • Cranberry Twp.

    20320 Route 19
    Cranberry, PA 16066
    Formerly Jerry’s Car Wash

  • East Liberty

    970 Washington Blvd
    Pittsburgh, PA 15206
    Formerly Clean Car Express

  • McCandless

    5503 Babcock Blvd.
    Pittsburgh, PA 15237
    Formerly Jerry’s Car Wash

  • Moon Township

    8650 University Blvd.
    Coraopolis, PA 15108
    Formerly Globe Car Wash

  • Pleasant Hills

    107 Clairton Blvd.
    Pittsburgh, PA 15236
    Formerly Mr. Speedy's Car Wash

  • Upper St. Clair

    1860 Painters Run Rd.
    Pittsburgh, PA 15241

  • Wexford

    11150 Perry Highway
    Wexford, PA 15090
    Formerly Jerry’s Car Wash

  • Morgantown, WV

    3 Chaplin Rd.
    Morgantown, WV 26501
    (833) 456-2747

    767 Chestnut Ridge Rd.
    Morgantown, WV 26505
    (833) 456-2747

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